Discover Frequently Asked Questions from Our Support
We provide comprehensive freight forwarding services, including ocean freight, air freight, land transportation, customs brokerage, warehousing, and logistics consulting. Our end-to-end solutions are designed to meet your specific shipping needs.
SeaVoy offers real-time tracking for all shipments. Once your cargo is in transit, you will receive weekly tracking reports from our experts which will enable you to keep updated about your shipments status and all the shipments booked under SeaVoy.
Delivery times vary depending on the mode of transport and the destination. Ocean freight typically takes longer (between 2-8 weeks), while air freight is faster (2-10 days). We’ll provide an estimated delivery time when you book your shipment.
Yes, we provide full customs brokerage services. Our team of experts ensures that all necessary documentation is completed, and we handle any potential customs issues to make sure your cargo passes smoothly through borders.
SeaVoy has a global reach, offering services to and from major international trade hubs. Whether you're shipping to North America, Europe, Asia, or other regions, our network of partners allows us to provide coverage worldwide.
Yes, SeaVoy offers door-to-door services as part of our logistics solutions. We manage every aspect of your shipment from pickup to final delivery, ensuring a hassle-free experience.
Our pricing depends on factors like the type of cargo, shipping mode (air, sea, or land), destination, and urgency. We provide competitive rates tailored to your needs and offer transparent pricing with no hidden fees.
We prioritize the safety of your cargo by using secure transportation methods, and partnering with trusted carriers. In addition, we offer cargo insurance options for extra peace of mind.
You can request a free, no-obligation quote by filling out the form on our website or contacting our customer service team directly. Provide details like the type of cargo, origin, destination, and preferred shipping method, and we’ll get back to you promptly with a customized quote.
SeaVoy ships a wide range of goods, including general cargo, oversized items, hazardous materials,heavy machinery, perishable goods, and more. Contact us to discuss any special shipping requirements.
Our customer support team is available 24/7. You can reach us by phone, email, or through our online chat service. We are here to assist with any questions, concerns, or logistics needs you may have.